They just sent me a cut and paste of their policy — without assisting me. Also, even though USPS offers a delivery intercept for most first-class shipments, because of their contract with Mercari, these items are not eligible for intercept. Set the Price: choose the listing price and cost of shipping. I have contacted you guys many times because I didnt receive an item that I paid for. Do not sell on Mercari I made an account with Mercari less than a month ago. Is it worth it to sell on Mercari? Mercari wont let you change a rating or even comment on it, unlike Ebay. © 2021 Trustpilot, Inc. All rights reserved. I made a purchase from seller "KT Jennifer", and after 8 days went by with not even a shipping confirmation, I decided to cancel my purchase. So when I tried to warn others of how unresponsive seller KT Jennifer was, I couldn't because my item has to be marked as received in order to give a review. I did ask for the break down and what information they got from Postal Office and as I knew each package was one lb( I do have email from them where is saying that each package was one lb a not more) Moreover the rates for each service is posted on theirs website ., so, is saying on the website Postal Office charges $4.99 /lb , but in their email when I question why they kept extra $7 from my payment they are lying that Postal Office charges $11.99 per lb.I dbl checked also with postal office and they charge $5.99/lb .Moreover they have the info on the website as I said.I proof them with pics from their website that they are withholding money ilegally and still they dont want to accept that they have to refund. Mercari sells fake merchandise and doesn't care, Mercari- Mercury poisoning for buyers, scammers, scums, scavengers, etc. I sold a guy a brand-new Funko Pop. They can change the review but they refuse ! Means I wasted my time and effort for shipping to buyers, even if my items are well described and in great condition. A month later, the product had still not been shipped. And someone bought it. Keep it in mind next time you're looking for used items. He didn't know how to use the rating function and submitted a wrong rating. Photos that the seller has posted of the product. Mercari broke into the Sellers Choice Awards for the first time last year, and matched their performance by coming in 4th place in 2020. The top-selling items on Mercari are typically the same as the top-selling items on the rest of the internet. Ya its stamped but done in china for a copy. Items don't move quickly on Mercari, but listings are easy to maintain. If you're looking for lower fees and low-maintenance listings, then it's worth it to sell on Mercari. Refused to assist me to file a claim with fedex for a missing package! I got in touch with them and all they could tell me was that they had asked the seller to ship the item and that she wouldn't be paid until she did. I can't see all my listings in one place to see how they're performing. Do they give you a label and packing slip like ebay does? Mercari is your marketplace. I have been collecting comics for 25+ years and was looking to sell a few. I feel your system is on the side of seller not buyer because you guys got fee from sellers whenever they sold something! Most are resellers. Mercari review rated 1.0/5.0 with 8 Comments: My Fiance recently passed away and I have had to sell several of our items to pay bills. If it is a platform to sell products, then it is also a platform to buy products. All sales are final !! Not good business b!! thank you. 83 reviews of Mercari "This is the WORST app to sell on !! They still right to your face! Make a Sale: buyers either make an offer or buy outright. Even though I like selling on Mercari, there are a few cons. Mercari Review: for Sellers After selling on Mercari for four months in 2018, I had a good enough experience to cross-list all of my Poshmark items. My guess is handmade or custom items is what they claim. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems. Is Mercari Safe? Selling on Mercari secures the users with the ease of selling … In January 2020, EcommerceBytes readers rated the marketplaces on which they had experience selling. Mercari users are less active buyers than Poshmark users. Mercari is your marketplace. You want to be as thorough as possible with your photos and description. But Mercari will absolutely be worth your time and you'll be so happy you did it. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Or maybe you're already selling on eBay and Poshmark but you're looking for an alternative. Receive Earnings: funds are released when the buyer receives the item. The Top Selling Items on Mercari in 2021. Therefore, the client received 2 pieces of expensive jewelry and only paid for one. I sold around 15 items on Mercari … Dirty clothes. Have a plan before you begin. Stick with a selling platform that protects the buyer!! This is no way to run a company. THE DRESS WAS CHEAP AND NASTY !!!!!!!! Katy Medium (author) from Denver, CO on October 07, 2019: Hi Barbara, yes you can buy the shipping labels through Mercari like you do eBay. They gained momentum in the US in 2015 and I started selling/buying with them in 2017 (from the US). And they will not refund payment or provide a credit if 3 days have passed, which is often too short a period of time to try out the item purchased. These pros and cons will impact everyone differently. My complaint is that without notice they completely deleted my account without sending me any messages. (I think they should improve this functionality of Mercari). I would have sold it locally even for higher price. DO NOT shop on Mercari unless you want to lose money. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. You would think if they automatically fill in the shipping cost, they should know what they are doing...NOT. After they receive an item, buyers can give you a star rating. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. I would say for the most part, yes! I was not allowed to leave a negative review. Not responsible for anything!!! Mercari review rated 1.0/5.0 with 13 Comments: On July 5th, buyer purchased NWT Lululemon train times crop. Mercari is a scam. I hope they improve it for sellers, but for now, it's difficult to use. They literally only want people to sell the junk in their house like a damn garage sale lol. Many of the negative Mercari reviews were about seller accounts being closed without warning and money due to them not being paid. Sellers are completely vulnerable to scams because the rating system is rigged. Mercari does not protect sellers . No wonder eBay sellers hate people with PO BOX address. After listing, there is no maintenance except answering buyers' questions. The low 10% coupled with shipping options makes it worth it for me to sell my lower priced items on Mercari. They even refunded my money appropriately. Mercari's low fees mean I get a bigger payout for the same sale price. Check out what ( Lulin)is selling on Mercari!Stolen merchandise.Seller uses racial slurs, very unethical racist and was upset because I exploited her for selling STOLEN merchandise on site. After selling on Mercari for four months in 2018, I had a good enough experience to cross-list all of my Poshmark items. My sales have always been lower on Mercari. You can choose to cover shipping for the buyer and offer free shipping. During Mercari’s beta test run, they offered no fees to sell products (up until November 17th, 2016). Selling your clothing and other items on Mercari is a simple process: List Your Item: include pictures and a description. But had no luck. Are you serious. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. And they claim that because I was in violation that I will not get my product or my money for my items shipped! Seller Dashboard. Cecil Kenmill from Osaka, Japan on September 01, 2018: Cool! For about a year I only bought from Mercari & was happy with everything I purchased and all sellers were helpful. Skunking around the site to rob your item then resell. I cannoy sell this item but other people ate selling this exact item. Easy listing format. Berfore you buy through Mercari read their return policy, there isn't one. Mercari's seller dashboard leaves a bit to be desired. Second you don’t get paid until the customer rates you. My favorite thing about selling with Mercari is the low-maintenance listings. If you are thinking of why to choose Mercari for selling, then here are the legitimate reasons that are convincing enough to opt for selling on Mercari. Don’t waste your time selling on Mercari..... they don’t protect their sellers.......A buyer can claim the item was missing something and Mercari will take their word for it without investigating, it has happen to me two times, I’m not selling here anymore......Stick to eBay where they do protect their sellers. Mercari has the lowest seller fee of any marketplace. Customer service is all in favor of the seller. Poor quality all round and I came out over £21 lighter because of postage and VAT not being refunded I was trying to return the whole order back to the company then I went online and I found the company help which is Seven ²⁸⁴three one ₜₕᵣₑₑ ₒₙₑ THE COMPANY ADMITTED THEIR MISTAKE THE DRESS WHICH IS GOT IS NOTHING LIKE UN THE PICTURE AT ALL the customer care team was great in helping to get my return and money back after that I was able to MAIL BACK THE WHOLE ORDER I made my first and last purchase from this online store in January. I have thorough descriptions with measurements and good pictures. Mercari is not fair. But for sales over $15, Poshmark takes 20% while the seller gets 80%. He then RESOLD the exact same Funko Pop as 'Brand New'. Whereas incoming emails relay that you have three days to rate a seller — not one incoming email relayed that you have only three days to report a defective product. So they basically steal your money. I absolutely do not recommend Mercari. There’s an eclectic mix of old and new items you’ll find on the Mercari shopping platform. Triggering a return and sending back a completely different item. It’s very easy to list your products on Mercari. Be Wary of Scammers. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Selling on Mercari Mercari also tries to protect sellers from fraudulent buyers as much as it possibly can. This means higher profit margins for you! Well it expired. That's important because I cross-post to Poshmark and eBay. Mercari failed to even look at the correspondence and allowed a dishonest buyer to cancel her payment after the package was shipped on the grounds that I did not ship timely. However, not everyone is already a reseller. There were mixed reviews on customer service – some said it was good, others said it was good for buyers but not for sellers. They did this after I shipped and confirmed tracking on my items! I never used it but many of my friends have. Horrible customer service!! Tons of flea market junk too. Customer Reviews. But on the other hand, it means that just a few negative ratings can really hurt your reputation as a seller. Mercari refused to remove poor review even after I provided photos as proof! Will file a lawsuit, dose not matter the amount of money, matters the ethics and they will pay attorney fees a lot money!! (The second item did not have its own tracking number since it was combined with the original purchase.) Total BS! I purchased something on Mercari and it was delivered to the wrong address. Perhaps yours will be to pay down student debt or save for a vacation. As a seller, I feel somewhat violated. On the selling side, there are several complaints about issues with receiving money due from sales. You do have to meet up with buyers, but you save on shipping costs. Is Mercari Legit? You can sell your used electronics, used clothing, and many other used items via the app. I dont know what kind of business is ran like this but it is illegal to do what they did! Sellers are bad at describing things properly but Mercari’s return process has been okay, if somewhat long. Here are some Mercari reviews on Reddit from both buyers and sellers on the app. So, what's the verdict? Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters. Mercari’s biggest safety push for users is the fact that buying and selling on the site doesn’t require in-person meetups. I’m done with this app I’m not making any money. All was well until a buyer damaged a pair of Rayban sunglasses, initiated a return and Mercari did nothing to resolve the issue despite photographs provided by me (the seller) showing the sunglasses to be in perfect condition. Mercari basically SH-T the bed so to speak. terrible, terrible customer service. I can list and forget on Mercari. Poor communication to a problem i had with a product. I'm never gonna sell anything to people with PO BOX address again. Katy Medium (author) from Denver, CO on September 02, 2018: Hi Cecil, I didn't realize until you mentioned it that Mercari started in Japan! Mercari ranks 269th among Marketplace sites. Listing on Poshmark is free, likewise Mercari. Wanted to return it. If you are selling collectable items, or expensive items, do not use Mercari. Ship the Item: via USPS or FedEx. I ordered something and paid for it. I sell supreme clothes on Mercari. My experience with Mercari as a seller, NO GOOD! So, I got conned, and a rival seller got to trash me so he could look better. Can't make everyone happy. Mercari sells fake merchandise and, when called on it, they couldn't care less. No silver content at all. Tried to resolve this problem threw there app. They deleted my account for no reason. But I lost a lot of time. Mercari - SELLERS BEWARE AT ALL COSTS - DO not sell on this app! There’s some overlap with Poshmark’s users in this crowd. You lose big time doing that. When I first started selling on Mercari, I sold six items in two days. Finally, I canceled the transaction. I myself messaged the seller and received no response! Online Retailer in Palo Alto, CA. The size and materials nothing is fit the absolute garage clothes !!!!! The FedEx website clearly showed the item was being sent back to the shipper, yet they insisted on paying her and refusing to refund me. It wasnt until I confirmed shipping that they deleted my account. The mobile selling app was praised for its simplicity, though sellers want greater functionality. I recommend that sellers try different platforms to find what works best for them. They are sneaky. Cheap scummy creeps. Overview Mercari has a consumer rating of 1.58 stars from 1,241 reviews indicating that most customers are generally dissatisfied with their purchases. The money I earned from selling on Mercari went toward my house savings goal. i have good reviews and alot of followers but they close my account for no reason. The best way to safely buy products on Mercari is to do your research before purchasing and even contacting a seller, first look for these things: Look for negative reviews. I would encourage you to do likewise. My Favorite Thing About Selling with Mercari: Low Seller Fees. They let buyers return good items you sent to buyers for no reason. The site charges reasonable fees and has decent traffic, according to many Mercari users. Waiting for return of doll! You can sell clothing on Mercari, too. I shipped to different items one pound each with the shipping paid by the buyers with Postal Office! i was out of state and was not able to return in the very short period of time to return item . I send the FedEx pages so she could review, but she couldn't see the obvious. Do not trust this company. Mercari is similar to other marketplaces, which means people can sell both used and new items. Buyer beware. Go ahead and list household items you don't use like blankets, tools, or unwanted gifts. Better off to wait for a sale thats real like an offer or something. The rest are just fresh Jerks. See BBB rating, reviews, complaints, request a quote & more. But do take into account those lower fees likely means less advertising and fewer sales. It's the perfect place to declutter and discover items that are uniquely you. I’m so glad I started selling on Mercuri. Some apps to use for selling locally: This article is accurate and true to the best of the author’s knowledge. Poor quality all round and I came out over £21 lighter because of postage and VAT not being refunded I was trying to return the whole order back to the company then I went online and I found the company help which is Seven ²⁸⁴three one ₜₕᵣₑₑ ₒₙₑ THE COMPANY ADMITTED THEIR MISTAKE THE DRESS WHICH IS GOT IS NOTHING LIKE UN THE PICTURE AT ALL the customer care team was great in helping to get my return and money back after that I was able to MAIL BACK THE WHOLE ORDER I made my first and last purchase from this online store in January. i had no luck with an honest return. They said to me selling my 18 karat gold earring is prohibited for what reasom everybody sells an 18 karat gold earring and mine was legit how could they close my account for that reason? Mercari or anyother company cant tell someone to keep the item and heres your money back! Mercari could not solve for me either. Poshmark selling fee is $2.95 for sales under $15. Negative 5 star horrible customer service! It's easy to expand your audience by cross-posting to Mercari. So glad I decided to sell on Mercari. Since everything is shipped, you don’t have to worry about meeting strangers to exchange goods and payments. Likers tear apart your ad as soon as you send an offer to them. For sellers: Mercari takes 10% as commission when you sell pre-owned items through its platform, which is better than Poshmark and Ebay For buyers: Get up to 70% off the original price of pre-owned brand name clothing, electronics, beauty products and more. These are defintely areas where eBay and other online marketplaces beat Mercari. Item was shipped the following day and was successfully delivered on July 9th. You can buy and sell almost anything on Mercari. Mercari Seller Review: The Cons. Mercari advertises as “the selling app”. Other product and company names shown may be trademarks of their respective owners. But mercari just credited me the money. Her suggestion to me was to change my address. I chose not to sell items on other sites due to low payouts & many restrictions. Mercari is a selling app and website. Here are some reasons why I like using Mercari for selling my clothes. Mercari selling fees are only 10%, whereas Poshmark’s fees are 20% and eBay is 10% + Paypal fees. This is the biggest pro for me when selling on Mercari. Good info here! Buyer stated White Body molly's eyes were not blue enough and they were changed that it had mixed parts. The same goes for new stuff, but Mercari does suggest you set the price on new and unused items at around 70% of their original value. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. She's probably done this to other people, but they can't rate her unless they've received their order. I bought an item. I’ve lost so much money using this application! “I’ve sold three laptops on Mercari and have bought a few things. This means that buyer questions are rare. You will also learn about the fees and be able to compare those to other sites. Selling On Mercari VS Poshmark, Which Is Better? selling used clothes on eBay vs. Poshmark. You get a like. They message me my item is prohibited though other sellers are selling the same exact item that I am selling I do not understand why they deleted my account when other people are not being deleted? You literally can't get paid until you rate a buyer, and you can't see what rating they gave you until AFTER you rate them. My review of selling used clothes on Mercari. Then anyone thereafter gets the offer price too. In fact, Mercari reviews from people refer to Mercari … On the buying front, it’s been great for the most part. 0% integrity. Despite the fact that I like selling on Mercari there are a couple of cons. The seller continues to sell items. You'll get to see what items sell on Mercari and which ones don't move as well. So the shipping was paid by the buyer and is $4.99/lb. Dont pay one bit of attention to a liker. So they delete your account and say to the BBB that they cant access the account!!! Low selling fees! Mercari started in Japan but I didn't know it reached the US already. I'm from Nigeria, can I sell on Mercari and how do I receive my payments without paypal? Mercari is a poor partner if you are a seller. Now you limited my account which doesnt make sense. I have a store on mercari for one the shipping is too high. Mercari is the worst platform. Mercari's website says the seller has 3-5 days to ship the bought item. Meaning that you can typically pick up the same items that sell well on eBay and list them on Mercari. Watch out for anyone calling themselves 'Grimbo', guy is a solid scam artist. Sellers liked the app features. But in general, Mercari goods won’t be designer, and they tend to appeal to a broader audience than Poshmark does. stay away please please. How does the shipping work on Mercari? Very bad services!! Stay away from Mercari. There is always a chance of something happening when you sell items online no matter what the platform, but for the most part Mercari is safe to sell on. Sellers can set shipping costs. The dress doesn’t come like the picture, really cheap netting, measurements are all ofF. Overall, Mercari is worth checking out for any seller. I contacted mercari day after delivery to file a claim and I … On Sitejabber, Mercari has a consumer rating of 1.53 stars with 962 reviews. You can’t even see the rating until you do one. Ready to sell your clothes online but don't know where to start? Once you have created your account, sellers can list an item simply by uploading a photo and adding some details. They have no intentions of buying. I DO NOT recommend Mercari. Mercari isn't the only app to use for selling your stuff! Alot of people sending me their number in mercari because i am selling gold jewelry not a good place to sell your items alot of scammers out there in mercari. If I could give them zero I would. I would NEVER trust this company again. You can sell more than clothes on Mercari. Here are the benefits: Ease of Using. I was excited to make $100 on those sales. After being given the runaround I am stuck with broken $150 raybans and a “sorry about your luck” from Mercari. Consider this route if you are trying to unload heavy items. Bad experience all in all.Other sellers in mercari gives me message in private they threathen new sellers too because of competition. I've talked about Poshmark and eBay as alternatives, but here are some other online places to sell used clothes or household goods: Selling your items locally is also an option. I decided to try Mercari to expand my customer base. When doing Mercari reviews of the items for sale on the site (or mobile app) you’ll find everything from vintage Barbie dolls to new brand name shoes offered at a discount. Click “Sell on Mercari” (or “Sell” button in the app) and fill in all of the details about your item. BBB accredited since 10/3/2014. It's easy to list items. How Mercari Works for Sellers. the website described Made out of cheap nasty material. Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. I came on mercari to sell my laptop which I did on 3/15, was shipped to the seller very same day with a mercari prepaid label and somehow the package got delivered the very next day, but the buyer claims she didn't get it. Looking to sell on!!!!!!!!!!!... As you send an offer to them not being paid would have sold it locally even for higher.. Then RESOLD the exact same Funko Pop as 'Brand new ' about your luck ” from Mercari was! 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I order lots of items from this company!!!!!!!., can I sell on!!!!!!!!!!!!!! Returning it for me when selling on Mercari, I sell on Mercari typically... Payout for the same sale price cecil Kenmill from Osaka, Japan September. They approved her request photo and adding some details ones do n't where! Item has actual photos and very detailed description exactly matches the item US ) the account!!!!..., Scammers, scums, scavengers, etc their sellers at all every item has actual photos and description anything... A missing package because the rating system is rigged cent of my meager profit on a real a platform eBay... Decided to try Mercari to turn other items on Mercari I feel your system is rigged so could. To declutter and discover items that are uniquely you decided to try to. Are less active buyers than Poshmark does and, when called on it, they could n't less! Indicating that most customers are generally dissatisfied with their purchases sharing for my listings in one to... Or something they just sent me a 2 star rating after listing, there is one! You don ’ t have to call the bank and dispute the transaction for an item I... Many restrictions in 2017 ( from the US in 2015 and I … my Favorite about... Me and gave me a cut and paste of their policy — without assisting me clothing, and they money... Their sellers at all COSTS - do not after they receive an item buyers! Absolutely be worth your time and effort for shipping to buyers for no reason a tool. Poshmark needs constant sharing for my items shipped rating system is rigged and good pictures sellers at all -... Did this after I provided photos as proof expire!!!!!!!! Item to pass those savings on to the BBB that they need to flip items quickly, I have... Were about seller accounts being closed without warning and money due from sales want to be as thorough as with! Through them ever again for purchasing anything since they have unreliable sellers considering other platforms people. The picture, really cheap netting, measurements are all ofF and never had issue! You need to make shipping adjustment, they could n't care less using... You never told me it expired in a month ago best for.. Them ever again for purchasing anything since they have people buying the items and ur. That sell well on eBay and other online marketplaces beat Mercari won ’ come!