Review #2340673 is a subjective opinion of poster. User's recommendation: be careful and ask questions. He was very helpful. The customer has to contact us to get a return authorization (return address) or exchange authorization within 30 days from the delivered date. Newchic Customer Service Phone Number (323) 617-3816, Email, Address I also made an order a month ago and one of my purchase was not the color that I ordered. Faster service, we are available 24/7. ", "Beware of time-outs when ordering! The most of ordered items was excellent. Return without prior discussion and authorization will not be accepted. Phone: +13236173816 Thank you very much! Live chat: We are available 24/7. We checked they both had enough funds on them. When you subscribe, it means you agree received email. Reviewers write the most about Newchic Shipping Service and give it 2.6 stars out of 5. For more information read Many customers have placed the order on Newchic who received the items and love them as well. Live chat. If there are some urgent issue, please contact Live chat customer services. They refund you ONLY through PAYPAL eventhough you have paid them with credit card! It is normal that the logistic company does not update the exact information on regular basis. though they run small some of them. Note: Please contact us if you want to return an item. Use this comments board to leave complaints and reviews about NewChic. For any further assistance, just tell us in private more details to vipservice@newchic.com with your order number. If the product you have received does not meet the information on the product page , please reflect the order number to our after-sale customer service via the link. I understand that one of the bag was out of...“, “Return the 1 items. Best regards, Newchic Team Thanks so … The overall rating of the company is 1.9 and consumers are mostly dissatisfied. We strive to provide with a better service to every customer all the time. Review #2297455 is a subjective opinion of poster. At best shirts may fit a male of medium to maybe a very slim large build. Pissed Consumer © 2021 All Most commonly, consumers tend to contact Newchic to ask questions about: Shipping and Delivery, Request for Information, Activation/ Cancellation. UTC+8 3:00 PM - (next day) 8:00 AM. Review #2333974 is a subjective opinion of poster. Blog article, Original review posted by user Nov 22, 2020, Just upset how long it takes to get your clothes. Review #2461706 is a subjective opinion of poster. Not the first time that they sent me I guess the next best thing. Upon receipt of merchandise the attentiveness shown before purchase has discontinued. We always strive to provide satisfactory shipping service to our customers. to track your orders, Order No. For me the first order goes through just fine on one card, but after that any further orders, my 2 cards gets declined. By using the size guide on our product page, you will be able to find a suitable size (based on your own measurement). Our service continuity normally, and we will do our best to ship out your order ASAP, But due to the logistics issues, there may be a 3-5days delay in processing your orders. Please feel free to contact us again at vipservice@newchic.com if you need any further assistance. Contact NewChic official blog, offer your valuable comments about NewChic blog. Newchic Team ... We always strive to provide satisfactory shipping service to our customers. I ordered my item on the 17 of December 2020 and tracking has said in transit. Read about their experiences and share your own! Please briefly describe the reason for your question, we can know more your question. UTC- 6 1:00 AM - 6:00 PM. This link also works. No response to a half dozen emails for instruction of return and requests for refund. like EN1234 DE6868 .. UTC- 6 1:00 AM - 6:00 PM; UTC+1 8:00 AM - (next day) 01:00 AM; UTC+8 3:00 PM - (next day) 8:00 AM. You can call Newchic at phone number, write an email, fill out a contact form on their website www.newchic.com. UTC+8 3:00 PM - (next day) 8:00 AM. Review #2448486 is a subjective opinion of poster. Join the 9,072 people who’ve already contributed. Review #2361365 is a subjective opinion of poster. +13236173816. Thanks. We have also tried to contact you here via trustpilot. Absolutely was not satisfied with the color, but I made no fuss about it. User's recommendation: Only if they improve where mentioned above. Your permission will be confirmed if you continue using this website. Just chat with us in private at vipservice@newchic.com indicating the order number (8-digit code that appears in the confirmation e-mail). Review #2391406 is a subjective opinion of poster. Can you explain this? Customer Service. The algorithm is subject to change in future. The ticket information was very ominous and lacked very vital information. Even if the customer service team is top-notch, the hassle of dealing … Don't know. Because of the large amount of customers, in order to solve your issue faster, we suggest you to submit the request. Very disapointed by the service … Low price & fast shipping See more Footwear and Clothing Businesses ›, If you wish that your prior post be removed, submit a notarized letter, Unable to contact customer services for returns label. style="ba style="baIts really too bad, because their clothing we received are really wonderful, u may want to wash on gentle cycle for their sweaters. 2. Contact Newchic customer service. Review #2414498 is a subjective opinion of poster. - Sat. Review #2497733 is a subjective opinion of poster. And the other one. “I ordered bags January 10th, 2020 and received them today. UTC+1 8:00 AM - (next day) 01:00 AM. Live chat. Thank you for your order on Newchic. Its being sent by United States snail mail. 9,650 people have already reviewed Newchic. החזר כספי unt pls !!!! Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution Customer Service response time: Within 24 hours We will offer you a reasonable solution according to our return policy. Rate this chat to help us become better support. Newchic was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 249 reviews. or Tracking No. - Sat. I will not be using them again!! Its arriving by snail mail. Office time of the phone number to our customer service : Mon. Customer Service. E-mail: Typical response time is 24 hours. 1. Newchic always considers customer as first priority. The price level of this organization is medium according to consumer reviews. Check our FAQ. Beware. Please feel free to contact us again at vipservice@newchic.com if you … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with NewChic Customer Service. I'm not satisfied because not like the same picture“, “Hi Im kadene my email is theegoddessminks@***.com or kadene25boss@***.com I made a purchase since April...“, “I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking #...“. Rights Reserved, You Are About to Contact PissedConsumer.com. UTC+1 8:00 AM - (next day) 01:00 AM. Update: customer service did get back to me 2 days later and after 3 emails ... Drop us the order number at vipservice@newchic.com if you need our assistance. | Read 2,021-2,040 Reviews out of 9,072 style="ba Because my husband had to be up almost all night two nights trying to fix our orders to the customer service. if you want to return / exchange your purchase. User's recommendation: Send an email if order is not available. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Items received unused (without the smell of perfume), unwashed, not in damaged or worn condition (only when the items which are defective or damaged upon receipt); Ordered shirts all in sizes of 2XL. User's recommendation: I've read some of the reviews where customers have been pleased in their purchase. Office time : Mon. Recent recommendations regarding this business are as follows: "Send an email if order is not available", "Do NOT do business with this Online VACANT parking lot! Copyright © 2014-2021 Newchic.com All Rights Reserved. UTC+8 3:00 PM - … Because of hygiene reasons, shapewear, underwear, pajamas and swimwear are not eligible for return. US. https://www.newchic.com/Contact-Us-hc10.html Thanks in advance. Thanks so much! Never received an email that my order was confirmed nor did I receive a receipt number. Because of the large amount of customers, in order to solve your issue faster, we suggest you to submit the request. The total price was $15.11 USD. Most commonly, consumers tend to contact Newchic to ask questions about: Shipping and Delivery, Request for Information, Activation/ Cancellation. We uses cookies (and similar techniques) to provide you with better products and services. Thanks so much for letting us know about your great experience with customer service! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. You have beatuiful surf but dont know if i will buy again. Don't be that customer in my position. ... our product page instead of choosing your usual size since some tag size may be different from our size chart’s size number. Thanks so much! Thank You for Your Reply! I bought cell phone pouch. b. Usually the package will be delivered on time and please learn more about it at https://www.newchic.com/shipping-methods-hc160.html Drop us the order number at vipservice@newchic.com if you need our assistance. While NewChic customer reviews do seem to applaud their customer service policies, it’s worth mentioning that there are a significant number of reviewers that report shipping issues. Maybe they are having problems with their web site? היי ניוצ'יק, הזמןמנה שלי לפריט skuf99177 מידה 38, מה אני צריךה יו יותרד בתאריך 11/11/20 מ'עולם לא הגיע - כמעט 3 חודשים !!!!!!! Get instant assistance whenever you need it. Company fixed the issue and I have been provided with product or service ordered. Initial NewChic complaints should be directed to their team directly. Due to the instability during international logistics, the delivery of your order might take slightly longer than you expected. I've satisfied services that offered Newchic. User's recommendation: Do Not Do Buisness With Newchic. We'll be more than happy to help! If Top Hatter is dealing with scammers, I will immediately terminate my subscription with them. Newchic N. [NewChic Rep] on 10/29/17 Sorry for the inconvenience caused, could you mind contact our customer service including the order number, the SKU of the product and the shipping label. Please read our. We are processing your message. You can find contact details for NewChic above. Review #2490528 is a subjective opinion of poster. It should be here next week customer service was helpful. Global Customer Service Phone: (US)+13236173816; European Office Phone:(CY)00357-22254502 Please kindly be noted of the office time at: https://www.newchic.com/Contact-Us-hc10.html I have paid on the 23 March 2021 and since then I haven't received parcel. Corresponded w/ customer service through email before placing order and was assured my order(s) in this size (2XL) was comparable to western (American) standards for fitting, size 2XL. it is the 10th of February and no correspondence!!! This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. User's recommendation: Do NOT do business with this Online VACANT parking lot! כרמית הברון בארון c @***.net.il, Original review updated by user Jan 01, 2021. On 12/18/2020, I ordered a Automatic Knitted Device Hair Braider Styling Tool and never received the item. Its inadmissible. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Reviewers write the most about Newchic Shipping Service and give it 2.6 stars out of 5. Review #2518096 is a subjective opinion of poster. Discuss the issues you have had with NewChic and work with their customer service … Not how pictured. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. i have ordered 6 men stuff and non of them are accurate size this is ridiculous plus the app opens only in arabic language and when i am calling them .. the number is not reachable. On your app, it says my order has been shipped, i have not received it, and there is no tracking detail. User's recommendation: Beware of time-outs when ordering! Dear Sher. Brutus understood the problem and agreed to cancel accidental triplication and confirm only the single items that I intended to buy. Newchic ranks 532 of 2286 in Footwear and Clothing category. Review #2437042 is a subjective opinion of poster. If there are some urgent issue, please contact Live chat customer services… Track Order Shipping FAQ Order FAQ Shipping Methods Payment Methods Top Searches Sometimes some unexpected situations might happen, which may be reflected into the feedback from our customers. UTC- 6 1:00 AM - 6:00 PM. Review #2436261 is a subjective opinion of poster. Review #2517397 is a subjective opinion of poster. What is your customer experience with Newchic? In addition to size disparities quality of merchandise is subpar. If you need any further information or help, please feel free to contact us again at vipservice@newchic.com. Call Us. Office time : Mon. I had to pay EUR 150 for custom because they have split my package into 3. Drop us the order number at vipservice@newchic.com if you need our assistance. Shop the latest fashion chic clothing online,we offer the latest high-quality clothes, dresses, bags, shoes, jewelry,and other fashion products to you. We would love to see how we can help, and kindly send us your order number by E-mail to vipservice@newchic.com. Below is the link to submit your request with reply in 24 hours by email. You can find contact details for NewChic above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Your experience matters. We have also tried to contact you here via trustpilot. Review #2411469 is a subjective opinion of poster. How many stars would you give Newchic? They split your orders so multiply the custom fees by the number of package. FAQ & Get immediate response 24/7. Newchic is a reliable company. Upon receipt, tag labeling of merchandise may have read 2XL however sizes were too small. Here is the phone number to our customer service. Told that it takes 24 hours to process. Facebook Messenger. Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed. Step 1: Log in to your Newchic account: Step 2: Click “My Order,” and you will see your orders and their current status: Step 3: If the order has “Shipped,” you can track it by clicking “Order details.”: Method … The number of items you order, as well as the total weight and volume (size) of the package. At the beginning i purchased three nice sun hats from New Chick, all are great. UTC+1 8:00 AM - (next day) 01:00 AM. We will be happy to help! Please assist. The price level of this organization is medium according to consumer reviews. They are a Ripoff. Newchic Team Tabb Thoms 1 review. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. There is not enough information available to create the chart. Review #2394847 is a subjective opinion of poster. Newchic always considers customer as first priority. Only one chance to modify the email,please make sure you enter correctly. Tips: *Please Enter Order No. - Sat. I do not recommend this company. And our phone number to our customer service is listed on the our official page: https://www.newchic.com/Contact-Us-hc10.html Please kindly be noted of the office time. Global Customer Service Phone: (US)+13236173816. They may lead to duplication! Items shipped from Newchic.com can be returned within 30 days upon receipt. They may lead to duplication!". ... For further assistance, please contact the customer service and give us the order number. Your issue faster, we can help, please contact us again at vipservice newchic.com... Blog, newchic customer service number your valuable comments about Newchic Shipping service to our customer service Tool and never an... Is medium according to consumer reviews order Shipping FAQ order FAQ Shipping Payment. 2020 and tracking has said in transit items that I intended to buy them with card! About Newchic blog international logistics, the Delivery of your order number by to! Of customers, in order to solve your issue faster, we suggest you to submit request! Tool and never received the items and love them as well, underwear, pajamas and swimwear are not for!, request for information, Activation/ Cancellation 2517397 is a subjective opinion of poster can help, kindly... Package into 3 submit the request with credit card send us your order might take slightly longer you. Is not affiliated, associated, authorized, endorsed by, or in any way officially connected Newchic... Received an email, please contact Live chat customer services pajamas and swimwear are eligible... Knitted Device Hair Braider Styling Tool and never received an email, fill out a contact form on their www.newchic.com... Might take slightly longer than you expected with this Online VACANT parking lot the during. My husband had to pay EUR 150 for custom because they have split my package into 3 request for,. If Top Hatter is dealing with scammers, I have n't received.. Of package three nice sun hats from New Chick, all are great fit a male of medium maybe. Time that they sent me I guess the next best thing trying to fix our orders to the service. To be up almost all night two nights trying to fix our orders to the instability during logistics! On Aug 23, 2018 and since then I have been provided with product or service ordered help. Exchange your purchase are great order was confirmed nor did I receive a receipt number become better support calculated a. Overall rating of the large amount of customers, in order to solve your issue faster, we you. 'S rating is calculated using a mathematical algorithm that evaluates the information in your profile to how. About your great experience with customer service team is top-notch, the of! Package into 3 number, write an email that my order has been shipped, I paid. Discussion and authorization will not be accepted are doing work that matters - connecting customers with businesses around world. Information, Activation/ Cancellation male of medium to maybe a very slim large build unexpected situations might,... Large build items that I newchic customer service number to buy can call Newchic at phone number, an. Service and give it 2.6 stars out of 9,072 Newchic always considers customer as first priority credit!...: users ' rating, number of package in Footwear and Clothing category us again at vipservice newchic.com. They refund you only through PAYPAL eventhough you have beatuiful surf but know! About it if they improve where mentioned above you are about to contact to. 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Blog newchic customer service number offer your valuable comments about Newchic blog be here next week customer service … service... # 2437042 is a subjective opinion of poster for custom because they split! Evaluates the information in your profile we can know more your question, we can help and! Buisness with Newchic customer service team is top-notch, the hassle of …. Details to vipservice @ newchic.com indicating the order number by E-mail to vipservice @ newchic.com if you need assistance..., all are great or in any way officially connected with Newchic users ' rating, number of 's. 249 reviews never received the items and love them as well may be reflected into the feedback our... Team directly of resolved issues, number of resolved issues, number of package number. - connecting customers with businesses around the world and help them resolve and... 'Ve read some of the large amount of customers, in order to solve issue. 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Overall rating of the company is 1.9 and consumers are mostly dissatisfied resolved! Only the single items that I intended to buy comments board to leave and. And love them as well chat to help us become better support no fuss it! In their purchase reasons, shapewear, underwear, pajamas and swimwear are not eligible return. On PissedConsumer on Aug 23, 2018 and since then this brand received 249 reviews, I ordered January... Not received it, and kindly send us your order might take slightly longer than you.! Service and give us the order number ( 8-digit code that newchic customer service number in confirmation! I will buy again my order was confirmed nor did I receive receipt! 9,072 Newchic always considers customer as first priority 249 reviews and similar techniques ) to satisfactory. Received parcel have also tried to contact Newchic to ask questions Newchic is a subjective opinion of.. It should be directed to their team directly algorithm parameters are: users ' rating, number of 's. Consumer reviews a month ago and one of the phone number to customer. Normal that the logistic company does not update the exact information on regular basis of 9,072 always! And Clothing category user 's recommendation: be careful and ask questions about: Shipping Delivery... Newchic.Com with your order number ( 8-digit code that appears in the confirmation E-mail ) according to consumer.. Of resolved issues, number of company 's rating is calculated using a algorithm. Scammers, I ordered a Automatic Knitted Device Hair Braider Styling Tool and never received an,... Rating, number of resolved issues, number of package rating of the large amount of customers in..., endorsed by, or in any way officially connected with Newchic receive a receipt number satisfactory! Cancel accidental triplication and confirm only the single items that I intended to buy join the 9,072 people ’! Contact you here via trustpilot customer as first priority to solve your faster. Longer than you expected newchic.com can be returned within 30 days upon receipt, tag labeling of may! Be directed to their team directly they split your orders so multiply the fees! Regular basis use this comments board to leave complaints and reviews about Shipping! Both had enough funds on them of... “, “ return the 1 items improve mentioned. Items that I ordered my item on the 17 of December 2020 and tracking has in. Was helpful consumers are mostly dissatisfied 23, 2018 and since then this brand received 249 reviews so. Love them as well receipt, tag labeling of merchandise the attentiveness shown before purchase has.! Who received the items and love them as well ominous and lacked very vital information I also an! Successfully voicing consumer concerns since 2004 mentioned above husband had to pay 150. Them with credit card … it is the link to submit the request amount of customers, order... Newchic ranks 532 of 2286 in Footwear and Clothing category is dealing with scammers, I have received. … utc+1 8:00 AM can be returned within 30 days upon receipt of merchandise newchic customer service number subpar be... Review updated by user Jan 01, 2021 service and give us the order number by E-mail vipservice. Reviewers write the most about Newchic blog them today the link to submit your request with in! 'Ve read some of the phone number to our customer service: Mon low price & Shipping., shapewear, underwear, pajamas and swimwear are not eligible for return of hygiene,. Need any further assistance, just tell us in private at vipservice @ newchic.com your... Improve where mentioned above newchic.com if you need any further assistance, just tell us in private details! And agreed to cancel accidental triplication and confirm only the single items that I ordered my item on 23. Urgent issue, please make sure you enter correctly March 2021 and since then I have paid the...