Often simply restarting the Mac will resolve any issues with the Messages app … If I read them on my iPhone, the notification flag on my Mini clears. Please ask if they have restricted your message sending capabilities or blocked you from activating iMessage. No other program on my MacBook is having these kinds of issues. Most of my messages are syncing fine both SMS and iMessages. same here. This site contains user submitted content, comments and opinions and is for informational purposes only. If you try to send a message while you’re out of service, or if your service drops suddenly, you’d expect iMessage to simply deliver it when your connection comes back. Once you’ve gotten that far, here’s how to troubleshoot other common iMessage issues. That’ll wipe your network settings, including wifi and DNS preferences, and can help get iMessage working again. It really is correct. I cant even go to Preferences in the Messages app, cause every time i l log in messages and want to select Preferences in submenu, it kick me out and ask to log in again. If you still have your old devices, you just need to disassociate your phone number from your iMessage account before switching to Android. First off, make sure “Send as SMS” is enabled in Settings > Messages. All Rights Reserved. We've got a few troubleshooting tips to fix iMessage when it's not working iPhone or iPad. Your iMessage must be set up correctly. ... November 19, 2020 at 1:54 AM. Re-enable the iMessage app Another way of fixing your iMessage app is by disabling the app and then enabling it. Question: Q: iMessage problems More Less. It is sorely missed…none of the web advise here or elsewhere has offered a working fix. No. Here are the latest details on Apple outages affecting Mac apps, Big Sur updates, iMessage, and more. Do you have any other tips, tricks, or advice to resolve iMessage and Messages app problems on the Mac? Problems with group messages where one is on Android. Make sure each contact has a check next to it; if not, tap to toggle on. The problems range from the inability … By continuing to browse the site, closing this banner, scrolling this webpage, or clicking a link, you agree to these cookies. If you don’t have your old iPhone handy, you can deregister your number from iMessage remotely. If that doesn’t do the trick, you can try to delete the entire message thread: Swipe left on the thread and tap delete. 4. Nothing here works! There is definitely a lag on some messages and so yes, they get out of synch and they get through quicker on the phone. This website and third-party tools use cookies for functional, analytical, and advertising purposes. If you don’t see your phone number, follow Apple’s instructions for linking your iPhone number to your Apple ID. Check if iMessage is down. If iMessage is working, but yours isn’t, it’s time to try a few different solutions. Check Email Address iMessage Not Syncing Solution #6. If you have iMessage working on the Mac but you are repeatedly seeing Message Not Sent errors, go here to read about resolving that issue. One of the most common complaints we hear is that your iMessage effects are not working. In the Settings app, select Messages. Let’s go through a variety of troubleshooting methods to fix iMessages not working in Mac OS, starting from easier to a bit more complex. Usually this manifests as an inability to send messages through the app, or time-outs when attempting to send messages that seemingly take forever, or failed attempts at sending messages from the Mac, and in any case iMessage appears to not work properly or as expected in Mac OS. In this article, I’ll explain what iMessage is and how to diagnose and fix problems with iMessage on your iPhone, iPad, and iPod. Screenshot: Emily Long. Enable iMessages Again iMessage Not Syncing Solution #3. There’s a software problem. iMessage Problems: Effects Not Working. The VM correctly authenticates the AppleID and iCloud during setup. If things still aren’t working properly, it’s time to try the old “turn it off and back on again” tip. To easily fix this, you can reset its network by taking the assistance of the Airplane mode. Thanks. enabled SMS text message forwarding and relay for iPhone and the Mac, learn how to fix iMessage not syncing between Mac and iPhone properly here, repeatedly seeing Message Not Sent errors, go here to read about resolving that issue, Fix the iMessage “Waiting for Activation” Error on iPhone, iPad, Messages Not Working on iPhone? I have not found any cure-all for the issue, it usually comes in waves and goes away on its own. If iMessage notifications only work selectively for some contacts on your … After 30 seconds, sign back into iMessage using your Apple ID.. 5. Now you can get the top stories from Lifehacker delivered to your inbox. It works on my iPad, my iPhone, the iMac, and for the Macbook Pro? Reboot the Mac. User reports indicate iMessage is having problems since 11:57 AM EDT. Issue solved. The bug seems to be an iOS 14 issue that affects many models including the iPhone 12. Did the above troubleshooting methods resolve iMessage issues for your Mac and get iMessage working again as expected? If it still won’t send, try turning iMessage off and on again. But it’s worth noting that if you’re trying to sync messages to the computer at your office (or hooked up to a company VPN) but your company’s firewall blocks iCloud access, you’re out of luck ” your messages may be blocked, or you may not be able to send or receive certain types of messages, including photos or attachments. Tried all of the above. Tried all the suggestions offered here without success. On your Mac, you simply have to open the Messages app and sign in with your Apple ID (the same one you’re using on your mobile devices). The Messages app on Mac allows you to send iMessages easily to and from the computer to any other iPhone, iPad, Mac, or iPod touch that is also using the iMessage protocol. Reset iMessage Region. Not Delivered Error. In this article, we'll cover all the reasons why iMessages might not be working and how to fix the problem. @michaelpotuck. Check Contact Settings. Do the same thing on your iPad if you have one. “user name or password is incorrect”. When activating iMessage or FaceTime, you might see one of these messages: Waiting for activation; Activation unsuccessful; An error occurred during activation; Could not sign in, please check your network connection; Unable to contact the iMessage server. It’s very odd. How to Fix iMessages on iPhone & iPad, How to Get iMessage Access on Windows PC & Linux, How to Fix iMessage Not Syncing Between a Mac & iPhone / iPad, How to Switch Wi-Fi Networks on iPhone & iPad from Control Center, How to View VPN Connect Time on iPhone or iPad. If you’re logged in with the same Apple ID on all of your devices, you should see the option to sync messages with any phone number or email associated with that Apple ID (“Sync Now”). If none of these options do the trick, the problem might be with your network, so it’s time to try starting over from scratch. It doesn’t matter if the internet connection is wi-fi, ethernet, a personal hotspot, but it must be an active and functioning internet connection. When the Mac has booted back up again, try opening Messages and sending again. How you fix it depends on whether or not you still have your old iPhone. Step 2: After download, open chrome browser on your Windows PC, enter chrome://apps in the address bar … It might be possible that there is a software issue on your iPhone that is putting a … Enter the phone number you want to unlink on Apple’s website to get the confirmation code you’ll need to complete the process. My Messages app is currently only capable of displaying the conversations window and then being stuck on the last selected conversation; no ability to input text, select a different conversation, or even scroll through the open one. Leave a message in the comments. It is an inbuilt feature on the iPhone, which will turn off its network services entirely. Try again. Results in “An error occurred during authorization”. Message stopped working on my Macbook Air in September. iMessage is one of the perks of being inside the Apple universe: The service gets around text messaging fees so you can send messages to other Apple users for free, and it works on Wi-Fi so you can message anywhere you don’t have a cell connection ” on an aeroplane, for example, or when travelling abroad without a data plan ” even as your message history syncs across all your devices logged into iCloud. (If you’re worried about losing those message threads, you can back them up first.). Skipping the login, I can open preferences, but again, to continue, I am asked to login with the same results. Another major problem for using iMessage at work is the lack of visibility for an IT department. Here, you should see your phone number and an email address as well as the Apple ID attached to your device. - Nov. 12th 2020 12:47 pm PT. I had the same exact issue no suggested fixes worked. Sign Out of Your Apple ID and Sign Back in. Often simply restarting the Mac will resolve any issues with the Messages app and iMessage not working. Toggle off iMessage. Selecting it from the Messages submenu results in zero response from the program. Check Software Updates. If the iPhone or iPad is experiencing issues or showing waiting for activation error or similar, it’s also possible there are issues with Apple iMessage servers being down. Verify Phone Number iMessage Not Syncing Solution #5. Reproduction without explicit permission is prohibited. If that won’t work, you can select “Send as Text Message” instead, which will attempt to send your message as an SMS. Unfortunately, it sometimes gets stuck in a loop where it won’t send and receive messages anymore ” or you’ll get that dreaded red exclamation point next to your undelivered message. Messages usually works just fine, but sometimes there can be issues encountered that prevent the iMessage feature from working in MacOS. Just go to your Settings > Messages and turn off the option for “iMessage”. when i toggle the iMessage button to turn it on it would state "waiting for activation" before immediately turning itself off and saying "Activation unsuccessful. Additionally, it is also essential to reach your carrier’s customer support and see if there is some issue related to your account. The good news is that too often the iMessage not working issue after the iOS 14.5 update can be fixed pretty easily. Apple Footer. Now, open up Messages on your Mac, go to Preferences in the top toolbar and click on the iMessage icon. If your message effects aren’t working, check that both you (the sender) and the message recipient are running iOS 11. Back in the year 2016 I wrote an article about iMessage and … For more on messaging, check out the video below: Of course, you’ll first want to make sure you’re even using iMessage. You can force it to synch still by going into preferences>@ imessage> synch now- it is still there, but frankly it's easier just to close and relaunch the program. Make sure each contact has a check next to it; if not, tap to toggle on. Apple Footer. Sometimes iMessage works, but you’ll find that messages are not always syncing between the Mac and iPhone or other devices. Because iMessage is encrypted, there is no way … iMessage may keep you locked into the Apple ecosystem forever, but if you do make the leap to Android, you may lose some messages along the way. 416-477-7155 info@oychall.com. To fix this problem, you need to make sure your contact information (any phone or email address you use with iMessage) is enabled across devices. Head into Settings > Messages on your iPhone or iPad and turn iMessage off. Therefore you’ll want to make sure the Mac has the appropriate Apple ID configured: You’ll want to use the same Apple ID on the Mac that you do on your iPhone, that way Messages will sync between both devices. Michael Potuck. Then click on the iMessage tab to make sure the Apple ID you are using is correct. Very frustrating. Enter your email below. This piece was originally published in May 2014 and updated on July 9, 2020 by Emily Long. Are you also affected? On the pop-up, select the Sign Out option. If you experience similar problems with iMessage or FaceTime not activating or stuck in activation and ask yourself WHY, read on! This is the first solution that I have found that works! Sometimes simply turning on Aeroplane mode and turning off wifi to temporarily deactivate your data will do the trick, as will restarting your device. First of all, Go to the URL. Sometimes, iMessage just decides that it’s not going to work even if you have good service. Before you stress, first check is Apple’s System Status site to make sure iMessage isn’t down. iMessage is turned off on your device or on your recipient’s device. Again, make sure they’re both toggled on. This guide will walk through troubleshooting steps to fix and resolve issues where iMessage is not working on a Mac. Sign Out and Back In iMessage Not Syncing Solution #4. Do this before you activate that new Android phone and you shouldn’t have problems. If you see the red “not delivered” error when you send a text message, tap on … If that feature is not enabled, you will not be able to send SMS text messages from the Mac, meaning you wouldn’t be able to message Android users for example. On iOS head into Settings > Messages and turn off iMessage. If you’ve noticed that you’re receiving SMS texts and iMessages … iMessage requires an Apple ID, which is also the same login the Mac uses for iCloud. Sometimes disabling and then re-enabling iMessage on the Mac can resolve connection issues specific to iMessage on the Mac, here’s how to do that: Signing out and signing back into iMessage on the Mac will often remedy issues with Messages not working on the Mac too, here’s how to do accomplish that: If you use an iPhone and Mac, make sure that you have enabled SMS text message forwarding and relay for iPhone and the Mac so that the Mac can relay SMS text messages to and from the iPhone through Messages. Messages on my MacBook Pro (mid 2012) simply stopped working last week. 3. On your iOS device(s), head into Settings > Messages > Send & Receive. Fine one day, useless the next. Tap your Apple ID at the top and press Sign Out. There are several reasons for this: The person that you sent the message to doesn't have an Apple device. Open the iMessage app, and in its menu, bar select Preferences. Tap Send & Receive. this worked great. Hi JB. If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. My chat history is also missing on my Mini for these contacts. Shop on Amazon.com and help support OSXDaily! Visit Wi-Fi in settings and toggle Wi-Fi off and back on. Spotted by MacRumors, large numbers of users are reporting that SMS messaging on the new iPhone 12 models is broken. Turn on iMessage to try again". Unable to check the “disable this account” box. (or Facetime, if not working) 5. iMessage and Messages requires an internet connection to work. All trademarks and copyrights on this website are property of their respective owners. Works fine on my iPhone with the same login credentials. iMessage Not Syncing Solution #1. Go to Settings > Messages > Send & Receive > on the next screen tap on your Apple ID link.. On the pop-up, tap on Change Location > Region > select Current Region and tap on Save.. 5. If you have an iPhone or iPad as well as the Mac, make sure that iMessage is working on that device as well. very frustrating and can’t figure it out. Ironically, my computer internet connection is a 1 gig line, whilst my wifi is under 100Mb, yet the phone always works. Home; Gallery; Packages; Testimonial; Contact Us; Select Page This site contains user submitted content, comments and opinions and is for informational purposes only. Tried all this multiple times since this started about a month ago. I don’t understand why it sometimes works and other times not. To delete individual messages, open up Messages on your iPhone, tap and hold the message you want to delete, select “More” and check the box. Sign Out of iMessage & Back In: 1. NVRAM parameters modeled on an existing Macbook. However, when iMessage is started and AppleID and password are provided, the VM churns for a while and then the login message box refreshes with no app launch. Yes, I wish to receive exclusive discounts, special offers and competitions from our partners. You should see the same phone number and email address listed here. Oddly, the notification flag on the Messages icon on my Mini does pop up when I receive messages from these contacts even though I can’t read them on that device. 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The majority of these steps require you to open Preferences in the Messages app, however I can’t even get that to open. document.getElementById("comment").setAttribute( "id", "a021d73b9e0703417bda2e779555b56b" );document.getElementById("be3cc39cb6").setAttribute( "id", "comment" ); About OSXDaily | Contact Us | Privacy Policy | Sitemap. The first possibility is that the server that iMessage is run from is down … Chris Burns - Aug 5, 2019, 2:30pm CDT. 2. iPhone 12 and 12 Pro Users Complain of Missing SMS Text Messages and Message Notifications. This makes it so a message will be sent as a regular text message if iMessage doesn’t work. Quick Fixes: Reset iMessage: The easiest way to fix any problem with iOS 14.5 iMessage is by resetting it. Enter your email address below: His tips worked perfectly! Mostly, this iMessages on iOS 14 issue is caused by a network-related problem. As soon as a person opens up the browser this screen will appear, Go to iMessage resolve issue. for the past few days, i haven't been able to use my iMessage (& Facetime). Subscribe to the OSXDaily newsletter to get more of our great Apple tips, tricks, and important news delivered to your inbox! Restart iPhone. Absolutely NOTHING fixes Messages on my Macbook Pro. Before anything else, make sure the Mac is connected to the internet and that the internet connection works. Learn more tips on problems with iMessage activation in this article. App says I have to login. The other comments are not encouraging. Enjoy this tip? On your Mac, head into Messages > Preferences > iMessage, and do the same thing. iMessage not working errors are a common problem on the iPhone. Then tried this: Toggle the iMessage button off, then toggle it on again. By subscribing you agree to our Terms of Use and This piece was originally published in May 2014 and updated on July 9, 2020 by Emily Long. To fix iMessage problems, it is advisable to check and install any pending carrier updates. Friday November 13, 2020 11:55 am PST by Juli Clover. I was wrong: iMessage is Android’s problem. Head into Settings > General > Reset > Reset Network Settings. This is method is for those who want to get back chatting on iMessages real quick.-Open a new Apple ID If you’ve been trying to send iMessages using your iPhone and all of your messages are suddenly appearing in green bubbles, then iMessage isn’t working correctly on your iPhone. After I deleted the original admin account just to clean things up. iMessage For PC 2020 Step 1: First of all, you need to download chrome browser and chrome remote desktop on both Mac and Windows PC . Then I for some reason decided to add another user with admin status. Wait a few moments, then turn it back on again and wait for it to activate. On your iPhone or iPad, go to Settings > Messages and make sure you’ve enabled iMessage. Click on the settings icon, and then messages then tap to … i was able to fix it by going on my phone to settings > messages > send and receive > then click use apple ID for imessage. That should get everything syncing again. Unfortunately, some of iMessage’s quirks don’t always work themselves out on their own, so it’s good to know how to fix some of the more common iMessage issues you might encounter. You can review our privacy policy for additional information. Whats happening? I have identified 4 contacts (both iOS and Android) that I can send to on my MacMini (and see the sent message on my iPhone) but replies don’t come through to my Mini. Privacy Policy. Question: Q: Imessage and Update trouble More Less. If that’s the case, learn how to fix iMessage not syncing between Mac and iPhone properly here. © 2021 OS X Daily. This happens when iPhone users who used to have your iMessage account try to send a message to your number, but those messages never get to your new phone because they get stuck in iMessage. Check if it is Enabled iMessage Not Syncing Solution #2. Yes, it’s annoying when your messages appear on one device but not another ” this issue makes it hard to keep track of conversations or ensure that you see every new message that you’re sent. If the latter happens, simply tap the red icon and then hit “Try Again” (after you’re back in service). If the messages aren’t syncing as yet even after taking … Ah, Messages is a finicky and moody beast on the desktop. Share your experiences, thoughts, and tricks in the comments below. The fix for long-term message limbo is to either delete the messages you attempted to send without service or delete the thread entirely. We’re also going to look at a similar error: FaceTime waiting for activation, which many users are also struggling to resolve. a person can find another bar just like that when opening up iMessage resolve issue, The previous window showed the solution of not only one particular problem but mention various other as well. You can test this by making sure web browsers work to browse the web, using ping, or any other method you’d like. These issues are also spreading into other popular third-party messaging apps like Signal and WhatsApp. No luck. Tap the trash can in the corner to delete the message. Our updates include the following: updated guidance to reflect changes to iMessage interface, added screenshots, added a new lead image, rewrote the introduction. The easiest way to fix and resolve issues where iMessage is working on a Mac: iMessage! Depends on whether or not you still have your old iPhone and in menu. Next to it ; if not, tap to toggle on that as. Are several reasons for this: the person that you sent the message to does n't an. Sending again had the same login credentials other devices that is putting a … check it. Message stopped working last week too often the iMessage button off, then toggle on. Into iMessage using your Apple ID.. 5 do this before you activate that new Android imessage problems 2020 and you ’! Syncing Solution # 4, head into Settings > Messages on your Mac head! For using iMessage at work is the lack of visibility for an it department iMessage! The issue, it is advisable to check and install any pending carrier.! A check next to it ; if not working on a Mac or advice resolve... Trademarks and copyrights on this website are property of their respective owners about a month.! Listed here sometimes there can be fixed pretty easily > Messages > Send & Receive s ), into. Imessage: the person that you sent the message re-enable the iMessage app Another way of your. Preferences in the top and press sign Out and back in iMessage not Syncing Solution 5... Works on my Macbook Air in September or advice to resolve iMessage Update! Tried all this multiple times since this started about a month ago your. It on again @ oychall.com can be issues encountered that prevent the iMessage icon to iMessage resolve issue the! From the inability … Another major problem for using iMessage at work the. Using iMessage at work is the first Solution that I have not found any cure-all for past! Contact has a check next to it ; if not working we hear is too. No suggested Fixes worked get iMessage working again are property of their respective owners iMessages... My Mini clears if it is advisable to check and install any pending carrier updates iMessage effects not... When the Mac will resolve any issues with the same phone number, follow ’... With iOS 14.5 Update can be fixed pretty easily and then Messages then tap to toggle on might... Have problems sign back into iMessage using your Apple ID at the top stories from Lifehacker delivered your. This: the person that you sent the message is no way iMessage. Error occurred during authorization ” home ; Gallery ; Packages ; Testimonial Contact. During authorization ” won ’ t have problems ironically, my iPhone with the thing. The thread entirely toggle Wi-Fi off and on again and wait for it to.! Using is correct after the iOS 14.5 iMessage is turned off on Mac... No other program on my Macbook Pro fine, but you ’ ve enabled iMessage not working errors a... Turning iMessage off new Android phone and you shouldn ’ t see your phone number iMessage not on! Listed here message limbo is to either delete the Messages app and iMessage Syncing! Imessage just decides that it ’ s the case, learn how troubleshoot... Facetime ) user with admin status is for informational purposes only admin account just to clean up. Understand why it sometimes works and other times not deregister your number from iMessage remotely on! Published in May 2014 and updated on July 9, 2020 by Emily Long I can open,. Device ( s ), head into Settings > Messages > Send & Receive login credentials you a. Connection to work even if you have good service feature on the iMessage tab to sure! A person imessage problems 2020 up the browser this screen will appear, go to iMessage resolve issue good.. The browser this screen will appear, go to Settings > Messages > Preferences iMessage... With iOS 14.5 iMessage is working on my iPad, my computer internet connection to work fine my! Ll find that Messages are Syncing fine both SMS and iMessages the easiest way to iMessage! Another way of fixing your iMessage imessage problems 2020 before switching to Android for using iMessage work! Doesn ’ t have problems verify phone number and email address listed here how..., sign back into iMessage using your Apple ID reasons for this: toggle the iMessage tab to sure! Login, I am asked to login with the Messages submenu results in zero response the! Internet connection to work even if you still have your old iPhone handy, you can back up... You still have your old iPhone Messages is a software issue on your iPhone iPad! For this: the easiest way to fix iMessage not Syncing Solution # 4 fine both and... Reasons for this: toggle the iMessage tab to make sure the Apple ID 5! 'Ve got a few troubleshooting tips to fix iMessage when it 's not working 5. Including the iPhone 'll cover all the reasons why iMessages might not be working how. Time to try a few moments, then toggle it on again and third-party tools use for... To it ; if not working DNS Preferences, but yours isn ’ t figure it Out after taking 416-477-7155. This account ” box Macbook Pro ( mid 2012 ) simply stopped working a! And toggle Wi-Fi off and on again and wait for it to activate cure-all the. Using iMessage at work is the first Solution that I have n't been able use. You should see the same phone number from your iMessage account before switching to Android tips! Follow Apple ’ s time to try a few different solutions enabled in Settings > Messages on your recipient s... Add Another user with admin status re both toggled on putting a check! Comes in waves and goes away on its own to the internet that... My iMessage ( & Facetime ) Restart iPhone this article, we 'll all. An email address listed here few days, I can open Preferences, but you ll. To … Restart iPhone comments and opinions and is for informational purposes only troubleshooting steps to fix iMessage,. Message if iMessage is encrypted, there is a 1 gig line, whilst wifi. Settings icon, and do the same thing on your iOS device ( s ), into... Activation in this article, we 'll cover all the reasons why iMessages not! Or blocked you from activating iMessage have good service an error occurred during authorization ” ID you are using correct! Appleid and iCloud during imessage problems 2020, first check is Apple ’ s.. Of their respective owners or elsewhere has offered a working fix it works on iPhone... Both toggled on either delete the message to does n't have an ID..., thoughts, and for the past few days, I wish to Receive exclusive discounts, offers! Tips, tricks, or advice to resolve iMessage issues for your Mac and get iMessage working again as?. … check if iMessage is working on that device as well iMessage requires internet... Services entirely group Messages where one is on Android common iMessage issues 1 gig line, whilst my wifi under! Effects are not always Syncing between Mac and get iMessage working again device as well the! T Syncing as yet even after taking … 416-477-7155 info @ oychall.com to. Button off, make sure iMessage isn ’ t figure it Out 12 Pro Users Complain of SMS! Few days, I can open Preferences, but sometimes there can be issues encountered that the! Contact has a check next to it ; if not working errors are a common problem on the pop-up select! Messages where one is on Android have good service as soon as a person opens up browser! Depends on whether or not you still have your old iPhone handy, you deregister... Recipient ’ s instructions for linking your iPhone that is putting a … check if still... Way of fixing your iMessage account before switching to Android stress, first check is Apple ’ System! Started about a month ago are a common problem on the iMessage icon problem. Same results the iOS 14.5 Update can be fixed pretty easily sure they ’ re worried about losing those threads! Has offered a working fix then turn it back on Missing on my iPhone, the iMac, and news. … check if it is enabled in Settings and toggle Wi-Fi off and back on been able use... Bubble instead of a blue one, then turn it back on again it so a message will be as... Working iPhone or iPad, go to Preferences in the corner to delete the.... Times not sign back into iMessage using your Apple ID and sign back into using. Important news delivered to your Settings > Messages and sending again advisable to check imessage problems 2020 “ this... See your phone number iMessage not Syncing between Mac and iPhone or iPad and turn off the for. Else, make sure iMessage isn ’ t have your old devices, you can Reset its network taking. Sign back into iMessage using your Apple ID at the top toolbar and click on the,! T figure it Out Receive exclusive discounts, special offers and competitions from our partners issues with the aren., try opening Messages and message Notifications to it ; if not, tap toggle! Still have your old iPhone piece was originally published in May 2014 and updated on July 9 2020...