If you choose to sign up, your garden waste will be collected each fortnight from your brown bin on your usual recycling day. We know from comments that many people valued this calendar but we are also aware that the majority of residents put this straight in the bin and this year we are focusing on waste reduction. The Council will still provide sacks free of charge but you will need to sign up and pay for a subscription. You can sign up to the service using the links below. If you have paid for a garden waste licence but not received your bin, your garden waste licence will automatically be updated to reflect this. We will however make arrangement to remove brown bins from those who no longer want them from August. Usually identified by a black and orange hazardous symbol on the packaging/bottle. Not all properties in East Herts require a garden waste collection service as they do not have a garden. As per the terms and conditions any cancellations need to be within 14 days of payment. If you sign up to the new service and you already have an assisted collection this will continue. East Hampshire District Council operates a kerbside garden waste collection service every two weeks. All you need is your Post Code. Help us improve GOV.UK. If you live in a flat but you have your own garden you can still opt into the service. You will also receive a sticker through the post to place on your bin to identify it as part of the service. In Vessel composting will be used to ensure that the garden waste will be treated for a minimum of 4 days and will reach temperatures of 65-800c to ensure it is sanitised. If your bin is missed please report it to us within 48 hours and if we have genuinely missed it we will return. You will need to order additional bins separately. This collection service will help you compost your garden waste. You could also look into a private waste collection, although remember to check that any company has a waste carriers licence. (45479647) “Under these new requirements, food waste must be collected at least once a week and both food waste and garden waste must always be collected separately from the dry recyclable waste streams and residual waste.” Waste prevention and recycling Household waste recycling Commercial waste Waste permits About the Council Councillors, meetings, decisions Take part and have your say Elections & voting Supplier services Employee self service Web accessibility Contact All of the Council's consultations are publicly available on our website. The creating, printing, and posting of this calendar came at a significant cost. The brown bin service is ‘opt-in’ which means you only need to contact us if you do wish to sign up. You can find your bin collection day using our online look up. Hampshire recycles: Find out what we recycle and why. The new opt-in chargeable garden collection service will cost £49 a year and will take effect from April 1. Garden waste disposal. The decision to charge for garden waste collections is one of many difficult decisions the Council has faced to help reduce the costs of providing services. Report a missed bin collection. If you still have any concerns you can log back into the website and check your order history. East Hampshire also offers an additional paid for garden waste collection service and residents can have a garden waste sack or 240 litre wheeled bin. With the COVID19 pandemic we do not have the staff in the office to safely process cash or cheques. Collection calendars for refuse and recycling collections. Details of rubbish and recycling collection dates, bulky waste service, missed collection reporting, waste sack delivery and recycling centres. The service will run from 3 May 2021 to 31 March 2022 (11 months) because of service suspension experience due to Covid-19 in April 2020. Please read the frequently asked questions at the bottom of this page along with the terms and conditions for further information on the service. You can sign up and pay for an additional bin(s) to be delivered. .Pic Vikki Lince. The new garden waste collection year 2021-2022 will start on 3 May 2021. Having a fixed sign up period allows for administration of the service to also be contained in a short period. Clearly numbering your bin(s) will also help to ensure that the crew can easily identify it for collection. Rubbish, recycling, glass and garden waste collections will continue as normal on Friday 2 April (Good Friday). However, if you do not produce a large amount of garden waste and have sufficient space in your black bin, then garden waste can be placed in there. Doorstep bin collection times. There is no legal requirement to collect garden waste this means that it is not required to be covered by your council tax payment and therefore many Councils charge for this service in order to continue to be able to offer collections of garden waste. Information about home composting and how to purchase a reduced price home compost bin is on the website. You do not need to tell us you are not re-subscribing; as the service will be removed from your property automatically. Processing payments online is the quickest and easiest way to sign up, requiring very little back office administration helping to keep the costs low. If you have not received it within three weeks of payment please contact us. At the Exec meeting on 24th Nov Members agreed to go out to public consultation. Strictly, the brown bin is only for garden waste and all other household waste should be placed in bins as specified by the Council. To book a bulky waste collection, please contact us on 01279 655261 and choose the option for refuse and recycling. Payments are taken in the 1st, 8th 15th and 28th of the month. Rubbish, recycling, glass and garden waste collections will continue as normal on Friday 2 April (Good Friday). or Qwerty100! Bank holiday bin collection changesBin collections across the East Hampshire district will take place 24 hours later than usual next week, following spring bank holiday on Monday 3 May. Please note that due to the costs involved we will no longer be producing the paper/pdf calendars. You can find your bin collection day via our online address look up. Due to the coronavirus outbreak, our council offices are shut to the publicIf you want to contact us, the quickest and easiest way is to set up a MyEHDC account and do it online.Contact us onlineComplain about the councilMake an FOI/EIR requestAnyone can set up a personal account (you don’t have to live in the district) and you can also set up an account for your business.Why If you receive an assisted collection for your rubbish and recycling service you will automatically be eligible for assistance with the garden waste collection service. If the bin has been left due to containing incorrect materials you should remove the incorrect items and we will then empty it on the next scheduled collection day. The income from charging for garden waste collections will make the service self-financing. Residents will need to sign up to the garden waste service and wait until their first collection. The Order a Service page allows you to choose how many garden waste collection subscriptions you require and how you would like to pay. Collections will take place on Good Friday, but not Easter Monday across the district of East Hampshire. Recycling contamination. Place your brown bin(s) out at your property boundary by 7am. EHDC Recycling and Refuse Section - Comment that each property would require storage space for a 240 litre refuse bin and a 240 litre recycle bin plus a 38 litre kerb side glass collection box. However, you may wish to compost it at home. For more information on please visit our Home Composting page. Councillors agreed that it was important to continue to offer a garden waste collection service for residents who wish to use it. Collection vehicles will have an electronic record of which addresses have signed up. You can check your Refuse, Recycling and Green Waste collection days online. What’s changing? If yours is meeting the criteria; but isn’t being accepted, the system may have identified it as being too weak. Check our A-Z. Refuse, Recycling and Green Waste Collection Days; Skip Navigation. With garden waste collection a discretionary service, EHDC said this “difficult decision” is necessary order to protect and continue delivering other statutory services. For example if you pay on the 25th of February then your payment will be taken on the 28th of February. Yes, all current sack customers will be written to separately to inform them of what they need to do. However, you will be diminishing the bin capacity for your garden waste, for which you have paid the charge. For customers who would like additional bins. Like many Councils we have a reduced budget from central Government. garden waste collection service for the start of the new collection contract in 2018. Garden waste collections (EHDC) The garden waste service will be suspended over Christmas and New Year so that the resources can be used to assist the refuse vehicles during this busy period. We are operating our service in line with other local authorities which also state there are no refunds or transference of service to a different address available if you move house. Arrange a special collection for a large item. If you move out of the district there is no refund available as you would have already received the service for a period of time before moving properties. Standard collection charge per bin (up to three bins) £49, Charge for additional bins if you require an additional bin to be delivered £84 (£49 standard collection charge + £35 bin and delivery). It is an opt in, chargeable service to have garden waste (including: grass and hedge cuttings, leaves, flowers, prunings, twigs, small branches and fallen fruit) collected fortnightly from your existing 240L brown bin. Household and garden chemicals This includes hazardous items such as white spirit, anti-freeze, oven cleaners, weed killers, insecticides, lubricants, and drain cleaners. No builders rubble or soil will be collected. The service does not run over the Christmas period, but we will collect real Christmas trees with garden waste when we resume in January. Garden Waste Service From April our Garden Waste Service is changing. Unlike household waste and recycling there's no legal requirement to collect garden waste and councils can charge for collections. We are now accepting applications for one-off Restart Grants from businesses liable for business rates that have been impacted by COVID-19. Well over half of all Councils in England charge for this service and have done for many years. Existing customers can renew their licence(s) using their MyEHDC account. Your last garden waste collection will be 17th December 2018 and will recommence on 14th January 2019. New customers can sign up for the service online using their MyEHDC account. It is worth initially checking the ‘junk’ folder of your emails. Household and garden chemicals This includes hazardous items such as white spirit, anti-freeze, oven cleaners, weed killers, insecticides, lubricants, and drain cleaners. Only customers who have current, ... To renew and pay over the phone please call the EHDC Customer Services Team on 01730 234 295. Council tax itself is a mandatory payment which covers a variety of services such as fire, police, adult social care and children’s services including education. Postcode: Address: UPRN. With the need to ensure we are spending money in the right areas we have issued everyone with a collection calendar as part of our notification of the changes to our garden waste service. Missed bins must be reported by 4pm on the next working day after your scheduled collection. Under the Environmental Protection Act 1990, councils can charge for the collection of garden waste. No, we are unable to accommodate payment by instalments in our payment system. Real Christmas trees (without decorations and pot), Small tree prunings, branches, bark and twigs, Moss, weeds (excluding controlled weeds such as Japanese Knotweed), Real Christmas trees without decorations and pot. Using direct debit is the safest way to pay and you are protected by the direct debit guarantee, that means your bank will refund you immediately if there is an issue. Garden waste customers The Council will continue to collect household waste including food for free, whether you have a brown bin or not. Your orders will show as ‘completed’ if your payment was processed successfully. You can also sign up to the service via direct debit. Watch our step by step guide on how to order a garden waste subscription. The charge of £49 per year applies to all households who chose to purchase the service. Can't find the item you're looking for in the list? You are encouraged to put your house number on to your brown bin. Collection calendars for refuse and recycling. Nothing. Check the criteria and apply on our Restart Grant page. 240 litre brown wheeled bin (including delivery) = £31, Replacement sack (including delivery) = £7. The garden waste service is opt-in which means you only need to act if you do wish to sign up. Explore services in East Hampshire using our online interactive map. You can sign up at any point before the end of January 2022 however the cost will be £49. Please note this is the cost of collection only and does not include the supply and delivery price of a bin. Alternative options are available for residents to dispose of their garden waste, such as home composting, visiting your local Recycling Centre or sharing a bin with a neighbour. Bins, Waste & Recycling; Find your bin collection day ... We are unable to specify to a time of day as this can vary but would be between 7am - 5pm on the collection day stated. Once an annual licence is purchased it is non-refundable. The Council does not encourage the use of the brown bin for the disposal of food waste. If you currently receive an assisted collection for your other waste and recycling services we will apply this assistance to the new service. The garden waste collected goes to a composting site in Hampshire and is made into organic soil conditioner, widely used in local parks and formal gardens. You can find your collection calendar on our website by typing in your address and looking under the 'waste and recycling' block. East Hampshire District Council has declared a climate emergency and as one small step towards achieving net-zero carbon emissions by 2050, we will not be sending paper bin calendars to every home. Explosives This sticker needs to be displayed to ensure your brown bin is emptied. Privacy Policy; About Cookies; FOI; About; City offices This has meant a significant saving on printing and postage costs. East Hampshire District Council operates a kerbside garden waste collection service every two weeks. To ensure the security of your details, we have criteria that need to be met for a successful password. You can report a missed bin 24/7 via your MyEHDC account. We estimate that this will save around 325kg of carbon each year. Results of the consultation can be found on the meeting agenda for 13 January 2021 We publicised the consultation via our website, social media and the local press ran stories. All collections due on Monday 5 April (Easter Monday) will not take place until Tuesday 6 April, with collections taking place… Click the “Add to order” button then view the order summary below to ensure you have added the correct options. The garden waste service will run throughout the year. Street Cleaning and Litter . Check back in August for further details of how to request a brown bin removal, please also be aware that should you decide to join garden waste scheme after your bin is removed you will need to pay £35 to have another delivered to you. Having a pro rata service would likely result in a higher overall charge requiring ‘just in case’ resources to manage changes in sign up volumes. Our service provider, Norse South East, are experiencing delays in supply and delivery of garden waste bins and bin delivery times are currently 4-6 weeks. It’s possible your receipt is there. When signing up for Direct Debit you will be given additional information about the Direct Debit Guarantee and how this will work and what to do should you wish to cancel you Direct Debit in the future. Address lookup. You can sign up to receive a collection for up to a total of three brown bins. The Council does not offer concessions for other chargeable waste collection services (such as bulky waste collections). The service has been set up to be as administratively efficient as possible meaning that the additional administration required to process cheques would likely have raised the cost of providing this service, and we were keen to keep costs as low as possible. Additional side waste won’t be collected and neither will overfilled bins. You should store your bin within your property boundary until collection day in the same way that you would with your other containers. This means your black wheeled bin is collected fortnightly on your waste week with your blue alternate week. Unfortunately transferring collections to a new address has an administrative cost associated with the process and we do not have the resources available to make the necessary amendments to records. This is similar to bulky waste collections where only households requesting the service have to pay. If you have communal gardens you should contact your managing or housing association as they will be responsible for the removal of garden waste. The chargeable garden waste service is for the collection of garden waste only for those residents who have chosen to opt-in to the paid scheme. Some dry garden waste may be suitable to burn but be mindful of your neighbours, as a sunny dry day is often a washing day. You can share a brown garden waste bin with your neighbour as an informal arrangement, but payment must be made by one householder and the bin will be assigned to one address only. No. Subscriptions for the 2021-2022 garden waste collection year are now open. When we are confident that no food waste is present in the brown bins we hope we can then move to an open windrow process for garden waste. Refuse, Recycling and Green Waste Collection Days. From a legislative point of view, we are only able to charge residents for removal of their garden waste, and cat litter – even if it is biodegradable, does not fall into this category. Arrange a special collection for large waste items - most councils will collect things like old sofas, fridges or washing machines for a fee Our chargeable garden waste collection service was introduced on 1 April 2021. Please allow up to 14 days for your sticker to arrive. find your collection calendar on our website, New customers can sign up for the service online using their MyEHDC account, Existing customers can renew their licence(s) using their MyEHDC account, You can report a missed bin 24/7 via your MyEHDC account, Household Waste Recycling Centres (HWRCs), Garden waste terms and conditions (pdf 20 kb). Refunds Overpayments will be returned to customers as … You should create a more complicated password. You can sign up for our garden waste collection service via our secure garden waste portal. The paid for service will start from 1 April 2021. If you sign up to the garden waste service, your brown bin(s) will be collected on the same day as your other recycling bins. Havant Borough Council operates a kerbside garden waste collection service every two weeks. My house: list services and information near you My maps: show services and information as pins on an interactive map Add or delete topics that interest you, including: your bin collection day If you don't currently have an assisted collection and you would like one then please apply online. Sign up any time during the specified collection period* to have one garden waste bin collected, *Collection period 1 April 2021 - 31 March 2022. Streets and Litter. East Herts Council has an alternate refuse and recycling collection service. Introducing a charge is fair as the service will only be paid for by those households that choose to use it. You may not use all these services but you still have to pay your council tax. Pet bedding is not garden waste and therefore would be classed as general household waste. Communal Properties. You can contact us with your name, address and your request. You will need to sign up again if you want the service at your new property if the residents at your new property have not already signed up to receive the service. HBC and EHDC propose to enter into a Delegation Agreement whereby EHDC delegates certain functions in the East Hampshire administrative area to be delivered by HBC from 30.9.2019. If you do not re-subscribe then your brown bin collections will stop at the end of March. The bin must still be visible at the front of the property but does not have to be moved to the boundary. If you choose to sign up, your garden waste will be collected each fortnight from your brown bin. You must have your debit or credit card details to hand and a valid email address. We will not take garden waste as part of this service, however we do offer a garden waste service. Your garden waste will continue to be sent to Cumberlow Green to be processed, by In Vessel Composting. The date your Direct Debit will be taken depends on the date you pay. Yes. Charging for the collection of garden waste will bring us in line with some of our neighbouring councils who have a charged service, such as North Hertfordshire District Council, Welwyn Hatfield, Watford, Broxbourne and Three Rivers. For the vast majority of households, collections run on a fortnightly, alternate weekly cycle bespoke collection information for your property can be found on the our website, this will provide you with your next two months of collections dates, your collection day will only change at Christmas, Easter or other bank holidays (On bank holidays collections are a day later and for Christmas we provide you with a bin hanger with your collection dates. This will be used to confirm your order and to communicate with you regarding the service in the future. Sign up for our Garden Waste Collection Service, sign up for our garden waste collection service, How to order a Garden Waste subscription video transcript, find your bin collection day via our online address look up, bonfires is available on the gov.uk website, Request a replacement bin for your property. The cost of doing this would increase the cost of providing the service overall. You will be able to subscribe to this service from mid February. 12 Garden waste 30 13 Food waste 7 14 Christmas trees 14 This is what you can currently put in your kerbside collection bins: Glass bottles and jars in their own recycling box Steel and Aluminium cans Plastic bottles (and their coloured lids) Paper and cardboard (not shredded) Garden waste in its own brown bin this is a paid for service. You can sign up for our garden waste collection service via our secure garden waste portal. On joining the scheme you will need to buy a brown bin (costing £31) as well as an annual collection licence. Where possible, crews will place a sticker on the bin to advise the reason for the bin not being emptied. Garden waste collections (EHDC) The garden waste service will be suspended over Christmas and New Year so that the resources can be used to assist the refuse vehicles during this busy period. Garden Waste Scheme Apply for or renew your garden waste bin or sack subscription. This is providing that the bin is not over filled and that you do not place additional side waste out next to your black bin on your general waste collection day. If you move house within the district, you cannot take the service with you to your new property. There will be a charge for all replacement, lost or stolen wheeled bins. We can therefore no longer afford to subsidise the cost of collecting this additional waste. If you are intending to pay by Direct Debit please ensure you select this option when making your purchase. Examples of weak or bad passwords are Passw0rd! The next safest and secure method to use is debit/credit card using our secure on-line payment site. Yes. they will not be able to collect it. Support links. If you have space for a bonfire we would encourage you to use this space to home compost. What happens to your waste. EHDC Brown Residential Garden Waste recycling bin. Please contact your local district council to find about any clinical waste collection services they offer. If residents choose to put food waste in the brown bin together with garden waste, the Council will still collect and empty the bin, though not if it contains anything else. Residents can sign up to the garden waste collection service or compost at home. Please note that only empty brown bins will be collected and removed so do not fill them. You can home compost your garden waste - subsidised home composters are on the Get Composting website or you can create a compost heap in your garden. Residents who do not have access to the internet can phone our customer service team for assistance. The garden waste sack collection service is no longer open to new customers. If you decide not to subscribe to the garden waste service, you don't need to tell us. Green waste - EHDC offers a fortnightly garden waste collection service for an annual charge of £25.00 for the first licence (and £12.50 for any subsequent licences). New calendars are available to view here! wheeled bin at the boundary of your property adjacent to the road. Next. We cannot offer a pro-rata charge as it is necessary for us to plan resources, ensuring we have sufficient vehicles and staff throughout the year. Your garden waste collections can be paid via a Direct Debit, this means your payments will renew each year without you having to re-subscribe. Urbaser carry out the Garden Waste Service on behalf of East Herts Council. Your last garden waste collection will be 13th December 2016 and will recommence on 10th January 2017. We will not be emptying any brown bins which have not been signed up and paid for so if this happens the bin will remain unemptied. We do not plan to remove any brown bins initially, it is our experience that residents may change their minds once we enter the growing seasons. You could compost your garden waste at home. Sign up to have an additional bin collected. Hazardous household waste is accepted at 11 specially licensed HWRCs. Clinical Waste. If you decide not to sign up to the garden waste service, you do not need to contact us to tell us. It will take only 2 minutes to fill in. You can not burn your garden waste if this creates a nuisance to your neighbours. Your bin collection days and pattern stay the same and the only days your collections Bins, Waste & Recycling menu. If the collection crews find incorrect materials placed in your brown bin. Smart living: Ideas and hints to reduce waste and save money. The alternative was that East Herts removed collection of garden waste as a service completely. Learn more about our Garden Waste Service ... Find your bin collection day. Please note: we will aim to get your bin to you as soon as possible but we may experience a high demand for bins. HBC and EHDC propose to enter into a Delegation Agreement whereby EHDC delegates certain functions in the East Hampshire administrative area to be delivered by HBC from 30.9.2019. If you wish to keep you bin and use it around the home you can, however please do not present it to be emptied without a valid subscription. We strongly discourage residents from placing garden waste in the black bin as there are alternative, more environmentally friendly ways to dispose of it. For many years residents of East Herts have been provided with an annual collection calendar. The changes include collections of rubbish, recycling, garden and glass bins.Normal collection dateRevised collection dateMonday 3 May 2021Tuesday 4 May 2021Tuesday 4 May 2021Wednesday 5 May Our offices are not open to the public so we cannot accept cash or cheques nor do we have secure facilities for storing cash or arrangements to have it taken to the bank. More information about bonfires is available on the gov.uk website. To help us improve GOV.UK, we’d like to know more about your visit today. Trade Waste. If you choose to sign up, your garden waste will be collected … Report Overflowing or Full … At this time East Herts District Council (EHDC) decided to maintain a free garden waste collection service. 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