For example, if you pay your bill within 14 days of the date on the bill, you may receive 6% off. We’ll sort everything out and give you a receipt for your payment. Paying a bill is easy – just bring your bills or budget cards and tell us how much you would like to pay. For all enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills, the number for British Gas account enquiries will be helpful. Contact it to find out more or check British Gas FAQs: Call 0333 202 9802: Bulb Energy Hate phoning Customer Service? After failing of providing the bills and really messy situation after the transfer from another energy provider , they just put "non payment" in my credit report FOUR TIMES in one go just for one bill!! British Gas customers boiling over at being unable to get an appointment despite paying for Homecare cover. “After a long and mutually beneficial partnership, it is disappointing for PayPoint and British Gas customers that we have been unable to agree a renewal of our contract. British Gas agree to pay £1.48m in compensation to customers along with paying £250,000 into Ofgem's voluntary redress fund. SSE Airtricity. You don’t have to be a customer of British Gas to apply, if you pay your energy bill to another supplier you can be considered for a grant – although please note the majority of the grant budget is designated for British Gas Customers, so please do approach your supplier’s customer service team in the first instance. Or send a cheque made payable to 'British Gas Trading Ltd'. 1.8 Million More Customers British Gas wrote to all of their 1.8 million customers in December 2019, notifying them of the change. Use the phone number 0333 202 9802. “British Gas is the worst company ever!! long story short we have a prepayment electricity meter (no gas), and we recently changed supplier from British Gas to EDF energy. Energy bills: Millions set to see 'big savings' as price cap lowered British Gas sorry for winter prepayment top-up switch failure Coronavirus: Energy firms permitted to chase unpaid bills again British Gas is one of the biggest energy and gas providers in the United Kingdom. The discount amount and the prompt pay period will vary from supplier to supplier, so check with your current provider to see what yours is. PS, and check what you currently pay per KWh with BG because they have a cheaper online tariff they don't tell customers about it because they'd rather have you paying top rate! If you’re struggling to pay your bills, British Gas will look at ways to help on a case-by-case basis. Pay your bills and view detailed account information. E.g. Power NI. Prepayment Meter. If you're having issues with your gas or have questions about your bill or account, you can call customer support, send them an email, or chat with a representative online. EDF Energy. British Gas start charging for late payments??? Get through Call Centre menus quickly for FREE ! British Gas had the ingenius idea of changing their billing system and they've never got it quite right just yet. Npower. We're committed to treating all our customers fairly, so if you're struggling to pay your business energy bills… Bank or by post Take your payment slip with your payment card, cash or a cheque to the bank. BE AWARE of what they will do to your credit report!! The money isn't paid to you but automatically applied to your electricity bill between September and March. I paid my bill on January 4 via British Gas's automated service, but it cannot find the payment. . Paying gas and electricity by Direct Debit is the most effective way to make sure you pay your bills on time. SSE. 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