Just like any technology, every now and again your power supply could stop working unexpectedly. The outage also affected residents in Dawson City and Faro, whose power is supplied by Yukon Energy. There are several smaller ones around the Peace Country that are impacting fewer than 10 customers each. We have proudly served Yukoners for over 100 years with safe and reliable electricity. Call ATCO Electric's emergency number for power outages, damaged poles, and downed power lines. ATCO Guest Services : 1-403-292-7500 ATCO Park : 5302 Forand Street S.W. The outage, which began just before 9 a.m. on Friday, was due to an assessment that was underway. Call us any day, any time. Our power lines stretch from Fort Chipewyan in the north all the way to Oyen in the south. Communication is essential during power outages. job inquiries (867) 393-5340 or hr@yec.yk.ca. The outage also affected residents in Dawson City and Faro, whose power is supplied by Yukon Energy. ATCO energy. We're experiencing a power outage in the Whistlebend area on Dora Crescent and Aksala Drive. Be a part of the change and help build Yukon's sustainable energy future. 100-1100 Front Street. At this time, they are still working to identify the cause. Safety tips. Power Line Easements; FAQ Here are some general questions that electricity customers ask most often. 39 check-ins. We serve nearly 225,000 customers in 45 communities and our service … IMPORTANT: We are currently experiencing bumps on the power system throughout the southern lakes region of the Yukon. If you are in our service area and are experiencing a power outage, check out our outage map to see if the outage has already been reported. Y1A 3T4 Phone: 1-867-633-7000 If your question isn't addressed there, feel free to contact us directly. ATCO Park : 5302 Forand Street S.W. If your power is out and you do not see it listed above, you can report an outage by calling ATCO at 1 800 668 5506 or by using our online form. If you do not know your Site ID, please call 1 800 668 5506.) If you are in our service area and are experiencing a power outage, check out our outage map to see if the outage has already been reported. ATCO's Electricity Transmission and Distribution Division provides new electrical services to power your home, help moving farm equipment near power lines and electricity safety information . Whitehorse, Yukon. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. Get Directions. You will need to provide the following information: (CBC) Power has been restored in Whitehorse after an outage Thursday morning that lasted just over an hour. 100-1100 Front Street. +1 867-393-5300. www.yukonenergy.ca. 9 talking about this. The outage map lets you see outages, report an outage or find an estimated restoration time. To report an outage, please contact us at 867-633-7000 or 1-800-661-0513. Call the Network Provider (Western Power) on 13 13 51. If your electricity or gas supply is interrupted, or if you detect a fault in or near your home or business, call the Network Provider below. We serve customers in Canada’s north though our subsidiary companies — ATCO Electric Yukon, Northland Utilities (NWT) Limited and Northland Utilities (Yellowknife) Limited. About See All. Calgary and area: 403 245 7222. In addition, the company operates approximately … Call the Network Provider (ATCO Gas Australia) on 13 13 52. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll-free in Alberta). . Skip to main content Breadcrumb. Severe weather (high winds, lightning, winter storms, heat waves, rain or flooding can cause damage to power lines or equipment); Day or night, rain or shine, we keep the lights on in your communities. power outage duration/frequency, natural gas supply availability), and efforts to ensure continued and reliable supply of energy (e.g. With a focus on large consumers of electricity, ATCO Power offers its customers packages that aim to manage electricity costs and minimize the financial fallout of volatility in the electricity market. Atco Electric says it is working to restore power in the area of downtown Grande Prairie, after the power … ATCO Guest Services : 1-403-292-7500 ATCO's Electricity Transmission and Distribution Division provides new electrical services to power your home, help moving farm equipment near power lines and electricity safety information . This provides temporary battery backup power so you can save data and turn your computer off safely without losing valuable information. #2 Miles Canyon Road (1,131.23 mi) Whitehorse, YT, Canada Y1A6S7. ATCO Electric Emergency Response: 1-800-668-5506 What Causes Power Outages? Traffic lights in the area were powered down and ATCO says roughly 507 customers are affected. If your neighbour's power is still on, check your main electric panel. Whitehorse, Yukon. If not, let us know by calling 1 800 668 5506 or use our online form. ATCO Guest Services : 1-403-292-7500 Ways to save more during winter and summer months. Move any tripped switches to the ‘off’ position and then to the ‘on’ position. Click below to learn more about current, future, and planned outages, or to find more tips on preparing for an outage. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. Calgary, AB. ATCO Power energy plans and rates. We operate and maintain about 4,000 km of distribution power lines on behalf of Rural Electrification Associations. ATCO says it has dispatched crews to the scene. Cordless phones or extension phones that require connection to an electric outlet won't work during power outages. (CBC) Power has been restored in Whitehorse after an outage Thursday morning that lasted just over an hour. A quick inspection can help determine whether one or more breaker switches may be off. COPYRIGHT 2021 ATCO LTD. ALL RIGHTS RESERVED. ATCO Electric Swan Hills : phone number and address. With approximately 6,500 employees and assets of $22 billion, ATCO is a diversified global corporation delivering service excellence and innovative business solutions in Structures & Logistics, Electricity, Pipelines & Liquids, and Retail Energy. UPDATE: 5:15 p.m The outage has been fixed. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. We build, operate and maintain the low-voltage power system poles, wires, substations and streetlights . Learn more Budget payment plan. PRESIDENT/BOARD OF … Track your consumption so you can better understand how you’re consuming energy in your home or business. If you live in north or east-central Alberta, we deliver your electricity. If you’re a DERS customer and SMELL NATURAL GAS or SUSPECT THE PRESENCE OF CARBON MONOXIDE, call the ATCO Gas 24-hour emergency line or 911 immediately. ATCO Gas Emergency Response: 1-800-511-3447 If you’re a DERS customer experiencing a POWER OUTAGE or other electricity issue, call the ATCO Electric 24-hour emergency line. … Make sure your employees review procedures in case of an outage, including continuing or stopping work, security protocols and alternate evacuation routes if elevators are not working. … Simply moving any tripped switches to the off position and then to the on position can restore power. ATCO Guest Services: (403) 292-7500. canada. “We’ve been co-owners of this facility since it was commissioned in 2003 and I’d like to thank ATCO for its partnership over the years,” said Howard Matthews, SaskPower Vice-President of Power Production and CEO of SaskPower International. Like Comment Share. Our crews are responding to calls where the electrical … Crews are onsite and working to restore power. Once power is restored, turn equipment back on over a 15-minute period to protect your equipment and help us resume service. “We’ve been co-owners of this facility since it was commissioned in 2003 and I’d like to thank ATCO for its partnership over the years,” said Howard Matthews, SaskPower Vice-President of Power Production and CEO of SaskPower International. When turning off equipment, make sure that air conditioning and ventilation systems for the elevator equipment room are not shut off to prevent equipment from overheating. ATCO Electric Yukon delivers safe and reliable power to homes and businesses across much of the Territory. ATCO Ltd., operating as the ATCO Group, is a publicly-traded Canadian engineering, logistics and energy holding company based in Calgary, Alberta.ATCO's subsidiaries include electric utilities, natural gas production and distribution companies, and construction companies. What's the difference between Yukon Energy and ATCO Electric Yukon? With approximately 7,000 employees and assets of $22 billion, ATCO is a diversified global corporation delivering service excellence and innovative business solutions in Structures & Logistics, Electricity, Pipelines & Liquids, and Retail Energy. Energy Company. If you reduce the use of power during peak periods, this can help lower the chances of a power outage. If not, let us know by calling 1 800 668 5506 or use our online form. ATCO Gas Emergency Response: 1-800-511-3447. ATCO Electric’s Distribution Division is accountable for growth, planning, engineering, construction, operations and maintenance of distribution facilities. Identify non-essential equipment if there is a call to reduce power province-wide, such as photocopiers, coffee machines and lighting. Service Emergencies/outages. LOGIN; Our Services Count on us to keep you powered up. To activate an account with ATCO Electric when you are moving to Red Deer County, simply call customer service at +1 780-420-7310. ALL RIGHTS RESERVED. If you are experiencing a natural gas outage, call our Natural Gas emergency line 24 hours a day, 365 days a year. ATCO Head Office at ATCO Park. ATCO has confirmed power outages in Abasand and parts of downtown Fort McMurray. In the event of an outage or emergency, here are some tips to keep your business running safely. Be prepared for an outage by making sure you're self-sufficient for 72 hours. Power outage (also called a power cut, a power blackout, power failure or a blackout) is a short-term or a long-term loss of the electric power to a particular area. Outage 1: Date: Tuesday, July 28 Time: 1 … Electricity supply faults 24 hrs, 7 days a week. We’ve been energizing homes, farms and businesses across north and east-central Alberta for more than 70 years. Keep on eye on the outage map or download our My ATCO Electricity app for live updates. Make sure that emergency lighting systems work and are suitable for evacuating the building. Check your main electric panel and breaker. Is your power off right now? Report an outage Legend Call in the event of a power outage or electricity-related emergency. This category is about companies` system reliability track record (e.g. Call: 1 800 661 0513 or 867 633 7000 Proper ventilation can become an issue if power is out. We're on call 24/7 for you. That being said, in an extended outage it may be difficult to reach us on the phone, as many customers may be trying to call. A blown fuse or tripped breaker can shut down your power. 1 Share. Outages & Emergencies; About Us; Our Services; Customer Billing & Rates; Electricity Safety; Contact Us; More . If it is an outage, check our outage map or the My ATCO Electricity app for live updates. ATCO Energy is reporting a power outage roughly from 99 Street to 101 Avenue in Grande Prairie. Home > Directory. ATCO Power would like to clarify that these comments are only pertaining to the existence of a mothball outages as a permanent feature in the Alberta electricity market. Calgary, AB Calgary, AB. Power Outage Thursday, June 1, 10am to 4pm along Alaska Highway South - ATCO Electric Yukon Report a Power Outage. General Questions/ATCO Electric Customer Service ATCO Electric's Customer Service phone number is 1-800-668-2248 , and is open from Monday to Friday, from … Energy Company. 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