I dealt with the customer service and they just sounded like a broken record. Public Mobile has a page or online help desk for customer service, but you can also call them on the phone. Additional information about your broker can be found by clicking here. Hi to whom it may concern: Made a mistake with my phone , my daughter was trying to put money on my pay as you go and instead used my public mobile cellphone some how my account was discontinue and you guys send my payment back for this month, I would like to have my activated everything to stay the same to be direct payment the same way. Shop Phones Shop for a SIM Card While Public Mobile does not offer live chat, they do have a phone number. In total, you can communicate with Public Mobile using 2 different media: phone, web. Turn on suggestions. Public mobiles service is awful. Public mobile referral code NYPRNR save$10 10/10 Public Mobile is an awesome service Provider, on the Telus network, they offer many rewards, I am on the $25 plan includes 1GB Data, unlimited Canada wide talk and unlimited international text And picture messaging . Shopping T-Mobile For personal: 1-800-T-MOBILE For business: 1-844-428-9675 General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. You can post a question here (PM community). Contacting Public Mobile. Open to the Public Investing, Inc is a wholly-owned subsidiary of Public Holdings Inc. You can fill out a contact form on their website www.publicmobile.ca, or write a letter to Public Mobile, 25 York St, Toronto, Ontario, M5J 2V5, Canada. Quick access numbers. In total, there are 2 ways to get in touch with them. Non account related inquiries are addressed by customers supporting customers in the community forum for which this post is an example. The customer service is community based. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Public Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Public Mobile, compared by speed and customer recommendations. All securities and investments are offered to self-directed customers by Open to the Public Investing, Inc, member FINRA & SIPC. You just have to enter a title and text in the body of the message describing the problem and post. Referral code NYPRNR Choose the category that you're looking for! Public Mobile Community: Self Serve: Customer service; cancel. Contact Public Mobile customer service. @Kilfoy, Public Mobile does not have a call center. The link sends you to the private message function and adds the moderator team as recipient for a private message. If you are still having problems contacting Public Mobile then click here. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Public Mobile does not have a customer service line. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Account related matters are dealt with by the moderator team. Looking for a phone or SIM card from Public Mobile? Also, you can contact a moderator for assistance if you encounter difficulties such as payment issues. Use referral code get $10 Credit upon activation of SIM card. Both phone service and customer service.. they need to fix their autopay as well, I had autopay set up and with a valid debit card, I was charged for my plan but my phone plan never renewed. 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